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While this is not typical it shows that they were willing to adhere to their promise/guarantee of being able to wipe ALL hard drives. They paid for the shipping, and developed a newer version that would in fact wipe the SSD to DoD standards, released it to me to try and when we determined it was successful, They shipped the machines back. When it didn't I was asked to ship 2 full towers with the disks to White Canyon. The support team worked with Dev teams to create a beta version that they thought would solve it. After working with support for many hours (Literally, over a few days) we determined the root cause of the problem was in how the software told the drive to "sleep" in order to unlock the drive, but this particular model would not wake back up after changes were made. When we ran into a problem with specific models of SanDisk SSD's the software failed to achieve a DoD level Wipe. I have an enterprise account with many licenses. Shorter licensing periods causes nothing but frustration to everyone involved in the process.The team involvement when support is needed. The standard 12 month term should be the norm and used going forward. As having to endure another sales cycle, procurement, and final validation of the same is extremely time consuming for the client. For every standard your organization must meet, we have a pattern to fulfill that WipeDrive Options: Wipe Pattern Selection Skip to content Call Today: 801.224. I do not believe a six month licensing term is very practical or required. WipeDrive lets you choose the wipe pattern used to overwrite your drive. The application is small in size so can be imaged to very small USB sticks so is easy to deploy to multi site / multi personal when required. Overall great value for the money given the ongoing updates to the base system. PROSĮase of use, custom ability, 100% secure wiping of target drives. White Canyon and their Wipe Drive Pro software has been the most consistent and feature rich in its use and deployment. Having used, managed, and been the decision maker to select software to securely erase tens of thousands of hard drives. Many indicate they offer superior technical and post sales support but few if any offer *Service After The Sale*. Technical support and post sales support has been outstanding at every stage.
